How to Pintrip

1. Buy Pintrip

 

Pintrip is not just a travel- and experience guide, but we are also your ticket to our network of hosts all over Denmark, who offer memorable local experiences and locally produced products. With the purchase of a year´s membership of Pintrip, you get free access to visit all our hosts, who all offer between 1-3 pitches, where you can park safely and for free. The membership is always valid for 365 days from the purchase date, and you can choose between a subscription or just a one-year membership.

2. Choose your host

 

Our network consists of more than 300 unique hosts across Denmark. New hosts are continuously added to the Pintrip app.

Each host has their own page where they present themselves and their location. You are a guest at the host’s place, and therefore the host expects you to familiarize yourself with the location and the available options. You are allowed to park for 24 hours from your arrival time. As a Pintrip member, parking spaces are free of charge, but please note that the facilities are optional, and there may be additional charges for their use.

 

3. Greet your hosts

 

All of our hosts are looking forward to meeting you. An important part of the Pintrip concept is the meeting between guest and host. You must always announce your arrival and show your membership card to the host. In this way the hosts can also be sure that you are a valid Pintrip member. We hope that all Pintrip-members will make it an unforgettably, good experience for our hosts to welcome you. An important part of the Pintrip concept is the meeting between guest and host, so always greet and say goodbye. It means so much to the hosts, just as it means everything to us that both guests and hosts have great experiences with Pintrip.

4. Enjoy the experiences

 

Now all you have to do is to enjoy your vacation and take in all the experiences. Discover regional dishes or specialties from the hosts’ own production. Get to know new people and local areas.

Pintrip is your ticket to a special piece of Denmark. Meet passionate hosts, enjoy locally produced products, get local experiences – and at the same time park safe and for free.

Frequently asked questions

How long is the membership valid for?

Your membership is valid for 365 days from the purchase date. By choosing a subscription, your membership will automatically renew, ensuring you always travel with a valid membership while also supporting the Pintrip concept.

How many pitches do the hosts offer?

Each host offers 1-3 pitches.

Can I stay more than 24 hours at each host?

No, the Pintrip concept allows travelers to stay only for a single night at each host. This still allows you enough time to get to know the host and the location, while also giving other travelers the opportunity to benefit from the Pintrip concept.

Do the hosts accept vehicles other than motorhomes?

Yes, more than 80% of the hosts also accept rooftop tents, and approximately 45% of the hosts also accept caravans. If you are traveling in a vehicle without a toilet, you can stay overnight at around 80 Pintrip hosts that offer access to toilet facilities around the clock.

What facilities can I expect from the hosts?

Many hosts offer facilities such as power, water, toilet, shower, and similar amenities. They often charge a small fee for their facilities. Please be courteous and ask for permission, as well as clarify all conditions, before using the facilities.

Is the concept available in other countries?

Yes, the concept originated in France more than 30 years ago with France Passion. In total, 10 European countries offer the concept. For more information, visit www.fefi.eu

Do all hosts need to be contacted by phone before arrival?

No, about 30% of the hosts prefer phone contact, which is clearly indicated with a red phone icon. The remaining hosts do not require phone contact before arrival, so you can simply show up.

May I bring dogs?

Dogs are welcome at more than 90% of the hosts, and keeping the dog on a short leash is always required. Pay attention to the dog icon, especially the red one, which indicates the few places dogs are not allowed.

What criteria are emphasized when selecting hosts?

For us, hospitality, the quality of the products, good experiences, as well as peace and nature, are the central criteria. We are constantly looking for new hosts, and our ambassadors help with this process. However, it is most often the potential hosts who contact us to become part of the Pintrip network, not the other way around.

Can I reserve a spot in advance?

No, with the Pintrip concept, it is not possible to reserve a spot in advance. For hosts that require prior contact, you can reach out to them no earlier than 24 hours before your arrival. The Pintrip concept operates on a first-come, first-served basis. For example, if you are the fourth quest at a host who only has three spots available, you will need to find an alternative accommodation. There is often another Pintrip host nearby.

All parking spots are occupied at a host. What should I do now?

In this case, you will need to look for an alternative accommodation. There is often another Pintrip host nearby.

What should I do if I can’t reach the host?

If prior contact is required and you cannot reach the hosts, please do not visit the host. There could be various reasons why the host did not answer the phone. Most hosts will call you back if they missed your call.

Can grey and black water be emptied at the hosts?

Some hosts offer this service for a fee. Alternatively, you can use the free dumping stations provided by the Danish Road Directorate, which are listed at the back of the Pintrip guide or on the Pintrip App.

Are there benefits to being a member?

Yes, as a Pintrip member, you gain access to exclusive member benefits. You can find an overview of the current benefits here. We add new member benefits from time to time.

It is possible to review the hosts?

When you register your visit with the host, you have the opportunity to leave a review of your experience. The review is only visible to us, but at the end of the season, we send the reviews to the hosts. We greatly appreciate your feedback. In the Facebook group Pintripper, you can also share your Pintrip experience with other members.

 

App

How much does the Pintrip app cost?

When you purchase a digital membership for 52,90 Euro (39,90 Euro in subsequent years if you choose a subscription), you will receive your membership number via email, which also allows you to download the Pintrip app on up to 2 devices.

Does the app work when I don’t have any internet connection?

Yes, Pintrip app also works offline. But it requires an internet connection when you have to activate the membership and install updates.

Do you have to install the updates?

We update the app regularly to improve and optimize the user experience. Therefore, it is important that you always install new updates.

I would like to have more functions in the app. Is that planned?

Yes, we are constantly developing the app.

It is possible to purchase the Pintrip app with a subscription?

Yes, you can purchase a digital membership with a subscription. By choosing a subscription, you can automatically save on your membership for the following season. The first year costs 52,90 Euro, and subsequent years are 39,90 Euro. The subscription renews automatically and can be canceled at any time.

Why can I not install the app?

Please control the phone’s operating system. If your phone’s operating system does not live up to our technical requirements, then you cannot install the app. Our requirements are Android version 9 and iOS version 13 as a minimum, older versions are not supported.

What should I do if I lose my phone and want to install the app on my new phone?

Then you must write an email to us at support@pintrip.eu with your information including membership number, we will then reset your membership number, so you can sign in on a new device.

Is there support by telephone to the app?

No, sadly we cannot offer any support to the app over the telephone. If you have any problems with the app, you have to contact support@pintrip.eu. Send your membership number, phone model, version of your phone’s operating system, first name and last name, number plate, e-mail and phone number. Then we will help you as soon as possible. 

How many devices can I install the Pintrip app on?

Each membership allow installation on up to 2 devices.

I keep getting error messages, when I use the app. What should I do?

Please contact us on support@pintrip.eu and we will help you as soon as possible. Remember to write your membership number, your phone’s model, the version of your phone’s operating system, first name and last name, license number, e-mail and phone number. 

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