FAQ


 

Here you will find answers to some of the questions we often get in Pintrip.
Of course, you are always welcome to send us an email at pintrip@pintrip.eu, if you cannot find an answer to your question.

If you have questions about the Pintrip app, you can find frequently asked questions here.

Frequently asked questions

Why do I have to introduce myself to the host when I arrive?

It is polite to say a simple hallo and goodbye to the host. It is also central to the original principles of the scheme, when it began in France 25 years ago. The purpose of Pintrip is to bring motorhome tourists together with locals who are passionate about their place and their products. Moreover, you have to greet the hosts in order to show them your membership card, so they can see that you are a valid member of Pintrip.

Are hosts open all year round?

Yes, the vast majority of our hosts are open all year round. Please note, however, that some hosts ask that you arrive on a specific time, in accordance with their personal or professional constraints (milking the cows, work in the fields, etc.). For the same reasons a number of hosts are closed at certain periods of the year (grape-picking, harvest, holiday, etc.). At the top of each host page you can see when that host do not receive visits.

Is it obligatory to buy the host’s products?

No, you do not have to buy anything from the host. If you buy something it’s obviously fantastic, but if you don’t buy anything, it’s also perfectly okay. It’s a free overnight stay, so you owe nothing to your host in this regard. However, we know that many choose to support and show interests in the places they visit by buying the host’s products, which is a nice way to say thank you for a wonderful experience and a safe, free overnight stay. But once again, there is no obligation to buy anything from the host. 

Why can’t I book a pitch in advance?

The hosts are not camp sites, and although they are keen to invite guests inside to learn about their business and their products, they also need to be able to work without too many distractions from Pintrippers through the day. Those hosts who do require a phone call in advance are clearly marked on each host page. 

I have a large motorhome; will I be able to use the Pintrip Guide?

The hosts are not camp sites, and although they are keen to invite guests inside to learn about their business and their products, they also need to be able to work without too many distractions from Pintrippers through the day. Those hosts who do require a phone call in advance are clearly marked on each host page. 

Can I join Pintrip if I have a caravan, car or tent?

Unfortunately, Pintrip Guide is just for self-contained motorhomes, van conversions or campervans. Moreover, the majority of our hosts do not have fresh water or anywhere to dispose waste water, and they expect that you arrive with a full tank and a well-functioning toilet.

Can I use last year’s Pintrip Guide or give it to a friend?

Every single Pintrip membership helps us maintain and develop the Pintrip Guide. In addition, the Pintrip membership is personal and it is tied to person and motorhome, and therefore it cannot be transferred. Our income comes solely from the sale of the Pintrip Guide, and your membership helps us to find new hosts and for us to write and publish the Pintrip Guide. In addition, your membership also helps ensure that we can offer you unique experiences and a safe place to spend the night in your motorhome. All of our hosts are committed to welcoming Pintrippers for one year. The current Pintrip Guide is the only one that can give you the latest information and instructions (arrival time, closing days, etc.) because it is up to date. The rules are also in place to protect the hosts who are no longer part of the Pintrip Guide so they no longer receive visits. That’s why you cannot use last year’s Pintrip Guide this year or give it to a friend.

Can I stay for more than 24 hours at each host?

No, the concept of Pintrip is that we offer motorhome tourists to stay one night at each host. This gives you enough time to get to know the place and the host, and it also give other travellers the opportunity to the enjoy these places. 

Which facilities can I expect that the hosts have?

Please do not expect anything in advance. Nevertheless, many hosts offer different facilities, such as electricity, water, toilet and shower facilities. Keep in mind that they often charged a small fee for these facilities. Please always ask before using any facilities, because there might be security measures or other rules that you have to follow. 

How long is the vignette and membership card valid?

The season always run from the 31st of March one year to the 31st of March the following year, and the vignette and membership card is also valid during this period. All the information about the hosts is updated once a year. Please always travel with the latest edition of the Pintrip Guide. You are not only supporting the idea of Pintrip, but it also ensures that certain problems are avoided, for example that you don’t visit a host, who no longer is a Pintrip host. Your Pintrip membership is personal and it is tied to person and motorhome, and it cannot be transferred.

How many pitches do each host offer?

Each host offers between 1-3 pitches.

Does the travel concept also exist in other countries?

Yes, France Passion started with the concept in 1992, and several other countries also have the concept. See more at www.fefi.eu.

 

I cannot reach the host by telephone, which they want me to. What do I do now?

Yes, France Passion started with the concept in 1992, and several other countries also have the concept. See more at www.fefi.eu.

 

All pitches at a host is occupied. What do I do now?

It does not happen very often. If it happens, then you have to find another pitch to stay overnight, and there is often another Pintrip host nearby, who can offer you a pitch for the night.

 

Can I bring my dog?

Dogs are welcome at more than 90% of our hosts, but they must always be on a leash.

What criteria were used to select the host?

Yes, you can review the hosts, but other Pintrippers cannot see your reviews. But we would love to hear from you and we look forward to your feedback. You can write to us on pintrip@pintrip.eu.

Can I review the different hosts?

Yes, you can review the hosts, but other Pintrippers cannot see your reviews. But we would love to hear from you and we look forward to your feedback. You can write to us on pintrip@pintrip.eu.

Can I set up camping equipment?

If there is enough room for it, you are allowed to set up camping equipment. Please ask the host if it’s all right before you set up chairs, table, etc. Please take the camping equipment inside for the night.

Can I use the Pintrip Guide without a toilet in my motorhome?

Some hosts have toilets available during opening hours, but not when they are closed. The hosts are not campsites and that is why Pintrip is just for self-contained motorhomes, van conversions or campervans that are fully self-sufficient for at least one night. However, the toilet icon in Pintrip Guide 2020 means that there is access to the toilet 24/7 at the host, and at approximately 90 Pintrip hosts you have access to the toilet around the clock.

 

Where do I get rid of black and grey water in Denmark?

We have access to all information about the Highway Agency’s sanitation facilities in Denmark, and in the back of Pintrip Guide 2020 you will find a list showing some of the sanistations. They can either be an area with a grate in the middle or some kind of bowl. In both cases black and grey water can be emptied and they are free to use. We recommend the Pintrip App for a full overview and updated information.