Cookies and privacy policy at Pintrip ApS

Introduction

When you visit our website, information about you is used, which is used to customize and improve our content and to increase the value of the ads displayed on the page. If you do not want information collected, you should delete your cookies (see instructions) and refrain from using the website further. Below we have elaborated on what information is collected, their purpose and which third parties have access to it.

Cookies

The website uses “cookies”, which is a text file that is stored on your computer, phone or other devices for the purpose of recognizing it, remembering settings, performing statistics and targeting ads. Cookies cannot contain malicious code such as virus.

It is possible to delete or block cookies. See instructions: http://minecookies.org/cookiehandtering

Deleting or blocking cookies will make ads less relevant to you and more frequent. You can also risk that the website does not work and content that you cannot access.

The website contains cookies from third parties that may include:

  • Google Ads
  • Google Analytics
  • Facebook
  • Mailchimp

Privacy

In general

Personal information is any kind of information that can be attributed to you to some extent. When you use our website we collect and process a number of such information. This happens if you for instance sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, other use of services or make purchases via the website.

We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographic location, and which pages you click (interests). To the extent you explicitly consent to this and enter the information yourself, you will also be treated with: Name, phone number, e-mail, address and payment information. This will typically be in connection with the creation of login or a purchase.

Security

We treat your personal information securely and confidentially in accordance with applicable law, including the Personal Data Act and the Data Protection Act.

Your information will only be used for the purpose for which it was collected and will be deleted when that purpose is met or no longer relevant.

We have taken technical and organisational measures to prevent your information from being accidentally or illegally deleted, disclosed, lost, impaired or misunderstood, misused or otherwise treated in violation of law.

Purpose

The information is used to identify you as a user and to show you the ads that are most likely to be relevant to you, to record your purchases and payments, and to provide the services you have requested, such as the submission to our newsletter. In addition, we use the information to optimize our services and content.

Storage period

The information is stored for the time allowed by law and we delete them when they are no longer in need. The period depends on the nature of the information and the reason for storage. It is therefore not possible to specify a general time frame for when information is deleted.

Disclosure of Information

Data about your use of the website, which ads you receive and possibly. clicks on, geographical location, gender and age segment etc. is disclosed to third parties to the extent that this information is known. You can see which third parties are in the “Cookies” section above. The information is used to target advertising.

We also use a number of third parties for the storage and processing of data. These only process information on our behalf and may not use it for their own purposes.

Transmission of personal data such as name and e-mail etc. will only happen if you consent to it. We only use data processors in the EU or in countries that can provide your information with sufficient protection.

Insight and complaints

You have the right to know which personal information we process about you in a common format (data portability). You can also object to information being used at any time. You may also revoke your consent to the processing of your information. If the information processed about you is incorrect, you have the right to be corrected or deleted. Please contact us at: pintrip@pintrip.eu. If you want to complain about our processing of your personal data, you also have the opportunity to contact the Data Inspectorate.

If you no longer wish us to process your personal information or to limit the processing of your personal data, you can also send us a request for this to the above-mentioned email address.

 

Publisher

The website is owned and published by:

Pintrip ApS
Klokkevej 4
7870 Roslev
CVR: 39836874
Phone: 0045 22379588
E-mail: pintrip@pintrip.eu

 

 

 

Frequently asked questions

Headlights

Remember to keep your headlights on at all times. It is required in Denmark, even during the daytime.

Seat belts

There must be seat belts to all seats in the car. In other words, it is illegal to have more people in the car than there are seat belts for, and everyone in the car must wear a seat belt. When the children in the car are under 15, it is the driver´s responsibility that they use a seat belt.

Mobile phones

It is strictly prohibited to use mobile phone while driving in Denmark. The use of a hands-fee phone (not a headset) built into the car is permitted.

Danish street signs

In public traffic area the road signs use standard international symbols. Sometimes they include the Danish language.

Tolls

You don’t pay for using the roads in Denmark. However, you have to pay when you cross the two major bridges, the Storebelt Brigde (Storebæltsbroen) between the island of Zealand (Sjælland) and Funen (Fyn) and the Oresund Bridge (Øresundsbroen) between Denmark and Sweden.

In case of an emergency

If you get into an accident or require other emergency services, call 112 nationwide to reach the Danish police, fire department and ambulance. Nearly all Danish police and emergency staff speak English and will be able to communicate with you without any problems.

Tips

Not common in Denmark, even in tourist areas. But it is not rejected.

Bringing pets to Denmark

An EU pet passport is required for travel with certain pets (dogs and cats). It proofs that the animal has been vaccinated against rabies (vaccination must be given no earlier than 21 days before entry), and your dog must also be chipped to enable clear identification. In addition to the chip, it is also mandatory in Denmark for your dog to wear a tag on the collar that states the name of the dog owner and their address.

Drugs

Denmark ban driving under the influence of marijuana (THC, cannabis), methylamphetamine, and MDMA (ecstasy). If the police suspect a driver is under the influence, they will test for various substances. Operating a vehicle while under the influence can lead to a big fine, imprisonment, or even being banned from Denmark.

Driving on the right

In Denmark, you drive on the right side of the road – similar to most of Europe.

Children and car seats

Children under 3 years and measuring less than 135 centimeters must be seated in a properly-fitted child seat. If the vehicle does not have seat belts, children under 3 years old are not allowed in the car while it´s moving.

Speed limits

In Denmark the speed limits are 50 kilometers per hour in towns and 80 kilometers on most roads. On the motorways, you can usually drive 130 kilometers per hour, but some parts only allow 110 kilometers per hour with posted signs.

Parking

Park your motorhome or car in the direction of traffic (the right-hand side of the road). Often you are allowed to park between 1 hour and 2 hours in many places without paying. Parking if indicated by an additional sign are only valid at certain times. Here you should note the special color coding (times in black or white refer to the days of the week from Monday to Friday. Times in brackets are for Saturdays and times in red are for Sundays and public holidays). The traffic rules in Denmark require a parking disc in the windscreen. Foreign cars can buy a parking disc at tourist offices, petrol stations or at www.pintrip.eu.

Petrol stations

The majority of the many petrol stations in Denmark have automatic payment machines that make it easy to fill the tank, when the station is closed. Usually, the machines accept some international credit cards as payments, and many take cash.

Money/Credit cards

The currency in Denmark is the Danish Krone (DKK). You can travel to Denmark with Euros and Maestro (EC) or credit card to begin with. In tourist places you can pay with euros. The official exchange rate is around 1 EUR = 7.41 DKK and is relatively constant. You can withdraw Danish kroner from a Danish ATM, but you can also pay directly by card. This is much more common. Cash payments are generally not accepted at parking machines or on local public transport. We recommend that you take an internationally accepted credit or debit card with you. The popular payment MobilePay can only be used by holders of a Danish personal identification number (CPR number).

Cyclists

Denmark is a nation on two wheels. You will see bicycles everywhere you go, so make sure to watch out for them. Motorists must always yield to bicycles, and they often have their own lanes, but sometimes you have to share the road.

Alcohol

Driving under the influence of alcohol is a definite no go in Denmark. The absolute legal limit of alcohol in your blood is 0.5 percent in Denmark, and that is strictly enforced. If the alcohol limit in your blood is over 0,5 you will receive punishment and fines by the police.

 

App

What does the App cost?

Until the end of season 2022, the Pintrip app was a digital supplement to the Pintrip Guide. In future when you buy a physical membership, you will still be sent a membership card with a printed membership number, which works for the Pintrip app. The membership number is unique and allows you to download the Pintrip app on 2 devices.

From season 2023, it is possible to buy a digital membership for 399 DKK. In this case the membership card is digital and the membership number is unique and allows you to download the Pintrip app on 2 devices.

Can I buy the app without buying the guide?

From season 2023, it is possible to buy a digital membership for 399 DKK. In this case the membership card is digital and the membership number is unique and allows you to download the Pintrip app on 2 devices.

Does the app work when I don’t have any internet connection?

Yes, Pintrip app also works offline. But it requires an internet connection when you have to activate the membership and install updates.

Do you have to install the updates?

We update the app regularly to improve and optimize the user experience. Therefore, it is important that you always install new updates.

I would like to have more functions in the app. Is that planned?

Yes, we are constantly developing the app, especially before a new season.

When can I install the new version of the app?

Pintrip App – version 2023 is available from 31.03.23.

 

Former members who are registered: when you open the app after 31st of March 12 noon, you have to enter your 2023 membership number that you can find on the back of your 2023 membership card or have been sent by email if you have purchased a digital membership. Next, an image will appear with e-mail, number plate and telephone number – it is pre-filled with your current data. You can correct the information and press register, and then the membership is up and running.

New members: download the Pintrip app. From 31st of March, you have access to the information on the app. Just fill out the fields with the required information, and you are registered and the membership is up and running.

 

Why can I not install the app?

Please control the phone’s operating system. If your phone’s operating system does not live up to our technical requirements, then you cannot install the app. Our requirements are Android version 9 and iOS version 13 as a minimum, older versions are not supported.

What should I do if I lose my phone and want to install the app on my new phone?

Then you must write an email to us at support@pintrip.eu with your information including membership number, we will then reset your membership number, so you can sign in on a new device.

Can I use the Pintrip Guide without the app?

Of course, but if you only follow the book, it is your own responsibility to keep yourself updated on this page.

Is there support by telephone to the app?

No, sadly we cannot offer any support to the app over the telephone. If you have any problems with the app, you have to contact support@pintrip.eu. Send your membership number, phone model, version of your phone’s operating system, first name and last name, number plate, e-mail and phone number. Then we will help you as soon as possible. 

On how many units can I install the app?

Each membership includes 2 app accesses.

I keep getting error messages, when I use the app. What should I do?

Please contact us on support@pintrip.eu and we will help you as soon as possible. Remember to write your membership number, your phone’s model, the version of your phone’s operating system, first name and last name, license number, e-mail and phone number. 

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