Data Protection Declaration at Pintrip ApS

We only collect data in cases this should be relevant to us, and we will only collect personal data if it is relevant to your activity at Pintrip ApS.

When collecting, processing and using your data, we always comply with all relevant legal provisions.

We will only store your data as long as we are legally obliged to do so, or as long as it is relevant to the purpose for which they were collected.

 

Information we collect

If you want to buy and receive a product or service from us, we need to collect certain data in order to complete the transaction and to offer you our services. We use cookies to keep track of the contents of your shopping cart while using our webshop.

We can obtain information such as name, email address, mailing address, delivery address (if it varies by postal address), phone number and payment information.

Pintrip ApS collects and processes your data when you do the following:

– Visit our website

– Purchase our products

– Create an account

– Sign up for our newsletter

– Report our website

– Sends us questions, complaints or feedback

– Download Pintrip app

 

The data controller

The data controller for collecting, processing and using your personal data on www.pintrip.eu is Pintrip ApS, Klokkevej 4, 7870 Roslev, CVR no. 39836874

 

Handling and purpose

We collect your regular contact information, such as name and address, in order to deliver the product or service that you have purchased from us. We will collect your email address in order to send you an order confirmation and a delivery confirmation.

When you pay for your product or service, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment settlement and fulfillment of the agreement entered. When making payments, some of your data will be disclosed to Stripe, including information needed to complete or support the payment, such as the total purchase amount and billing information.

If you have given us your consent during the registration process or on our website, we will use your email address to send out a newsletter. You can subscribe and unsubscribe at any time from the newsletter. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke your consent at any time.

If you do not want to disclose the personal data required to purchase a product, you will not be able to purchase products from us on our website.

Your information (except your e-mail address if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you receive your product or service.

 

Other recipients of your data

We do not sell your data to third parties and we do not transfer your personal data to third countries.

If you have ordered delivery, the information about your name, address, phone number and e-mail address will be provided to our shipping company. Currently PostNord.

If you choose to report our website, your name and email address will be transferred to the review website Trustpilot.

We have our website at Johansen Grafisk and payment system through Stripe and Quickpay, which works as our data processor. All personal data you provide on our website will be stored in Pintrip’s datacenter.

We use external companies as suppliers to deliver our services in the best possible way. These external vendors are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the statutory requirements for data processors.

We have made data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

 

Your rights

As the registered subject, you have a number of rights that we must at all times ensure fulfillment of. You have the right to request the following from us:

  • To access and correct / change your personal data
  • Deleting personal data

You also have the right to object to the processing of your personal data and you have the right to file a complaint with a data protection authority.

If you no longer wish us to process your personal data or to limit the processing of your personal data, you can also send us a request to our e-mail address pintrip@pintrip.eu

 

Frequently asked questions

Headlights

Remember to keep your headlights on at all times. It is required in Denmark, even during the daytime.

Seat belts

There must be seat belts to all seats in the car. In other words, it is illegal to have more people in the car than there are seat belts for, and everyone in the car must wear a seat belt. When the children in the car are under 15, it is the driver´s responsibility that they use a seat belt.

Mobile phones

It is strictly prohibited to use mobile phone while driving in Denmark. The use of a hands-fee phone (not a headset) built into the car is permitted.

Danish street signs

In public traffic area the road signs use standard international symbols. Sometimes they include the Danish language.

Tolls

You don’t pay for using the roads in Denmark. However, you have to pay when you cross the two major bridges, the Storebelt Brigde (Storebæltsbroen) between the island of Zealand (Sjælland) and Funen (Fyn) and the Oresund Bridge (Øresundsbroen) between Denmark and Sweden.

In case of an emergency

If you get into an accident or require other emergency services, call 112 nationwide to reach the Danish police, fire department and ambulance. Nearly all Danish police and emergency staff speak English and will be able to communicate with you without any problems.

Tips

Not common in Denmark, even in tourist areas. But it is not rejected.

Bringing pets to Denmark

An EU pet passport is required for travel with certain pets (dogs and cats). It proofs that the animal has been vaccinated against rabies (vaccination must be given no earlier than 21 days before entry), and your dog must also be chipped to enable clear identification. In addition to the chip, it is also mandatory in Denmark for your dog to wear a tag on the collar that states the name of the dog owner and their address.

Drugs

Denmark ban driving under the influence of marijuana (THC, cannabis), methylamphetamine, and MDMA (ecstasy). If the police suspect a driver is under the influence, they will test for various substances. Operating a vehicle while under the influence can lead to a big fine, imprisonment, or even being banned from Denmark.

Driving on the right

In Denmark, you drive on the right side of the road – similar to most of Europe.

Children and car seats

Children under 3 years and measuring less than 135 centimeters must be seated in a properly-fitted child seat. If the vehicle does not have seat belts, children under 3 years old are not allowed in the car while it´s moving.

Speed limits

In Denmark the speed limits are 50 kilometers per hour in towns and 80 kilometers on most roads. On the motorways, you can usually drive 130 kilometers per hour, but some parts only allow 110 kilometers per hour with posted signs.

Parking

Park your motorhome or car in the direction of traffic (the right-hand side of the road). Often you are allowed to park between 1 hour and 2 hours in many places without paying. Parking if indicated by an additional sign are only valid at certain times. Here you should note the special color coding (times in black or white refer to the days of the week from Monday to Friday. Times in brackets are for Saturdays and times in red are for Sundays and public holidays). The traffic rules in Denmark require a parking disc in the windscreen. Foreign cars can buy a parking disc at tourist offices, petrol stations or at www.pintrip.eu.

Petrol stations

The majority of the many petrol stations in Denmark have automatic payment machines that make it easy to fill the tank, when the station is closed. Usually, the machines accept some international credit cards as payments, and many take cash.

Money/Credit cards

The currency in Denmark is the Danish Krone (DKK). You can travel to Denmark with Euros and Maestro (EC) or credit card to begin with. In tourist places you can pay with euros. The official exchange rate is around 1 EUR = 7.41 DKK and is relatively constant. You can withdraw Danish kroner from a Danish ATM, but you can also pay directly by card. This is much more common. Cash payments are generally not accepted at parking machines or on local public transport. We recommend that you take an internationally accepted credit or debit card with you. The popular payment MobilePay can only be used by holders of a Danish personal identification number (CPR number).

Cyclists

Denmark is a nation on two wheels. You will see bicycles everywhere you go, so make sure to watch out for them. Motorists must always yield to bicycles, and they often have their own lanes, but sometimes you have to share the road.

Alcohol

Driving under the influence of alcohol is a definite no go in Denmark. The absolute legal limit of alcohol in your blood is 0.5 percent in Denmark, and that is strictly enforced. If the alcohol limit in your blood is over 0,5 you will receive punishment and fines by the police.

 

App

How much does the Pintrip app cost?

If you purchase a membership including both the book and the app for 59,90 euros, you will receive a membership card with your membership number, which serves as access to the Pintrip app. With a Pintrip membership, you have the option to download the Pintrip app on up to 2 devices.

When you purchase a digital membership (app only) for 52,90 euros, you will receive your membership number via email, which also allows you to download the Pintrip app on up to 2 devices.

Can I purchase the Pintrip app without the physical guide?

Yes, you can purchase a digital membership (app only). Your membership number will be sent to you via email. The membership is digital and allows you to download the Pintrip app on up to 2 devices. Please note that it is your responsibility to collect your vignette from one of the approximately 50 bonus hosts.

Does the app work when I don’t have any internet connection?

Yes, Pintrip app also works offline. But it requires an internet connection when you have to activate the membership and install updates.

Do you have to install the updates?

We update the app regularly to improve and optimize the user experience. Therefore, it is important that you always install new updates.

I would like to have more functions in the app. Is that planned?

Yes, we are constantly developing the app, especially before a new season.

When can I install the new version?

You can access Pintrip app – version 2024 on March 31, 2024.

For previous members who are registered: When you open the Pintrip app after March 31, 2024 at midday, you will have the opportunity to enter your 2024 membership number. This number can be found either on the back of the physical membership card or has been sent to you via email if you have a digital membership. You will then be presented with a screen containing your information such as email, license plate, and phone number, which are already filled out with your existing data. You can make changes and then press “register” to complete the process.

For new members: Download the Pintrip app from either Google Play or the App Store. From March 31, 2024, you can access the information in the Pintrip app. Simply fill out the fields with your information, and you will be registered and ready to get started.

It is possible to purchase the Pintrip app with a subscription?

Yes, you can purchase a digital membership (app only) with a subscription. By choosing subscription, you can automatically save money on your membership for the 2025 season. The subscription is renewed automatically and can be canceled at any time.

Why can I not install the app?

Please control the phone’s operating system. If your phone’s operating system does not live up to our technical requirements, then you cannot install the app. Our requirements are Android version 9 and iOS version 13 as a minimum, older versions are not supported.

What should I do if I lose my phone and want to install the app on my new phone?

Then you must write an email to us at support@pintrip.eu with your information including membership number, we will then reset your membership number, so you can sign in on a new device.

Can I use the Pintrip Guide without the app?

Of course, but if you only follow the book, it is your own responsibility to keep yourself updated on this page.

Is there support by telephone to the app?

No, sadly we cannot offer any support to the app over the telephone. If you have any problems with the app, you have to contact support@pintrip.eu. Send your membership number, phone model, version of your phone’s operating system, first name and last name, number plate, e-mail and phone number. Then we will help you as soon as possible. 

How many devices can I install the Pintrip app on?

Each membership allow installation on up to 2 devices.

I keep getting error messages, when I use the app. What should I do?

Please contact us on support@pintrip.eu and we will help you as soon as possible. Remember to write your membership number, your phone’s model, the version of your phone’s operating system, first name and last name, license number, e-mail and phone number. 

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