FAQ
On this page you will find the answers to some of the questions that we are often asked in Pintrip.
Of course, you are always welcome to send us an email at pintrip@pintrip.eu, if you cannot find an answer to your question below.
If you have questions about the Pintrip app, you can find frequently asked questions here.
Frequently asked questions
How long is the membership valid for?
Your membership is valid for 365 days from the purchase date. By choosing a subscription, your membership will automatically renew, ensuring you always travel with a valid membership while also supporting the Pintrip concept.
How many pitches do the hosts offer?
Each host offers 1-3 pitches.
Can I stay more than 24 hours at each host?
No, the Pintrip concept allows travelers to stay only for a single night at each host. This still allows you enough time to get to know the host and the location, while also giving other travelers the opportunity to benefit from the Pintrip concept.
Do the hosts accept vehicles other than motorhomes?
Yes, more than 80% of the hosts also accept rooftop tents, and approximately 45% of the hosts also accept caravans. If you are traveling in a vehicle without a toilet, you can stay overnight at around 80 Pintrip hosts that offer access to toilet facilities around the clock.
What facilities can I expect from the hosts?
Many hosts offer facilities such as power, water, toilet, shower, and similar amenities. They often charge a small fee for their facilities. Please be courteous and ask for permission, as well as clarify all conditions, before using the facilities.
Is the concept available in other countries?
Yes, the concept originated in France more than 30 years ago with France Passion. In total, 10 European countries offer the concept. For more information, visit www.fefi.eu
Do all hosts need to be contacted by phone before arrival?
No, about 30% of the hosts prefer phone contact, which is clearly indicated with a red phone icon. The remaining hosts do not require phone contact before arrival, so you can simply show up.
May I bring dogs?
Dogs are welcome at more than 90% of the hosts, and keeping the dog on a short leash is always required. Pay attention to the dog icon, especially the red one, which indicates the few places dogs are not allowed.
What criteria are emphasized when selecting hosts?
For us, hospitality, the quality of the products, good experiences, as well as peace and nature, are the central criteria. We are constantly looking for new hosts, and our ambassadors help with this process. However, it is most often the potential hosts who contact us to become part of the Pintrip network, not the other way around.
Can I reserve a spot in advance?
No, with the Pintrip concept, it is not possible to reserve a spot in advance. For hosts that require prior contact, you can reach out to them no earlier than 24 hours before your arrival. The Pintrip concept operates on a first-come, first-served basis. For example, if you are the fourth quest at a host who only has three spots available, you will need to find an alternative accommodation. There is often another Pintrip host nearby.
All parking spots are occupied at a host. What should I do now?
In this case, you will need to look for an alternative accommodation. There is often another Pintrip host nearby.
What should I do if I can’t reach the host?
If prior contact is required and you cannot reach the hosts, please do not visit the host. There could be various reasons why the host did not answer the phone. Most hosts will call you back if they missed your call.
Can grey and black water be emptied at the hosts?
Some hosts offer this service for a fee. Alternatively, you can use the free dumping stations provided by the Danish Road Directorate, which are listed at the back of the Pintrip guide or on the Pintrip App.
Are there benefits to being a member?
Yes, as a Pintrip member, you gain access to exclusive member benefits. You can find an overview of the current benefits here. We add new member benefits from time to time.
It is possible to review the hosts?
When you register your visit with the host, you have the opportunity to leave a review of your experience. The review is only visible to us, but at the end of the season, we send the reviews to the hosts. We greatly appreciate your feedback. In the Facebook group Pintripper, you can also share your Pintrip experience with other members.
