{"id":4925,"date":"2020-04-20T08:40:27","date_gmt":"2020-04-20T07:40:27","guid":{"rendered":"https:\/\/pintrip.eu\/en\/?page_id=4925"},"modified":"2026-05-20T14:05:27","modified_gmt":"2026-05-20T13:05:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/pintrip.eu\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” module_id=”nyhedsbrev” _builder_version=”4.16″ max_width=”75%” max_width_tablet=”” max_width_phone=”90%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”200px||100px|||” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”0||70px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||0px|” box_shadow_style=”preset1″ box_shadow_blur=”17px” box_shadow_spread=”2px” box_shadow_color=”#eaeaea” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ max_width=”1332px” module_alignment=”center” custom_padding=”0|0px|27px|0px|false|false” use_custom_width=”on” custom_width_px=”1332px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ global_colors_info=”{}”]<\/p>\n

\u00a0<\/h2>\n

FAQ<\/strong><\/h1>\n
\n

 <\/p>\n

On this page you will find the answers to some of the questions that we are often asked in Pintrip.<\/p>\n

Of course, you are always welcome to send us an email at pintrip@pintrip.eu, if you cannot find an answer to your question below.<\/p>\n

If you have questions about the Pintrip app, you can find frequently asked questions here<\/a>.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/pintrip.eu\/en\/wp-content\/uploads\/sites\/7\/2020\/04\/Pintrip_2020_3.jpg” _builder_version=”4.27.4″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/pintrip.eu\/en\/wp-content\/uploads\/sites\/7\/2018\/10\/scroll_ned_pil_2.png” show_bottom_space=”off” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ max_width=”6%” max_width_tablet=”9%” max_width_phone=”20%” max_width_last_edited=”on|phone” custom_margin=”||-25px|” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” animation_style=”roll” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”rgba(0,0,0,0.07)” custom_padding=”0|0|38px|0|false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”56px|0px|17px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ header_font=”|700|||||||” header_font_size=”40px” global_colors_info=”{}”]<\/p>\n

Frequently asked questions<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.0″ global_module=”22382″ saved_tabs=”all” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_toggle title=”How long is the membership valid for? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.25.0″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

Your membership is valid for 365 days from the purchase date. By choosing a subscription, your membership will automatically renew, ensuring you always travel with a valid membership while also supporting the Pintrip concept.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How many pitches do the hosts offer? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.25.0″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

Each host offers 1-3 pitches.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can I stay more than 24 hours at each host? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.25.0″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

No, the Pintrip concept allows travelers to stay only for a single night at each host. This still allows you enough time to get to know the host and the location, while also giving other travelers the opportunity to benefit from the Pintrip concept.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Do the hosts accept vehicles other than motorhomes? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.25.0″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

Yes, more than 80% of the hosts also accept rooftop tents, and approximately 45% of the hosts also accept caravans. If you are traveling in a vehicle without a toilet, you can stay overnight at around 80 Pintrip hosts that offer access to toilet facilities around the clock.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What facilities can I expect from the hosts? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.25.0″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

Many hosts offer facilities such as power, water, toilet, shower, and similar amenities. They often charge a small fee for their facilities. Please be courteous and ask for permission, as well as clarify all conditions, before using the facilities.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Is the concept available in other countries? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.25.0″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

Yes, the concept originated in France more than 30 years ago with France Passion. In total, 10 European countries offer the concept. For more information, visit www.fefi.eu<\/a><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Do all hosts need to be contacted by phone before arrival? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.27.4″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

No. With most hosts, you can simply arrive within the stated arrival times. However, some hosts request prior contact \u2013 this is clearly indicated in the host profile in the app.<\/p>\n

From April 1, 2026, you can also reserve a parking spot directly in the app with selected hosts up to 2 days before arrival. This option is shown on the respective host page.<\/strong><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”May I bring dogs? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.25.0″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

Dogs are welcome at more than 90% of the hosts, and keeping the dog on a short leash is always required. Pay attention to the dog icon, especially the red one, which indicates the few places dogs are not allowed.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_toggle title=”What criteria are emphasized when selecting hosts? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.25.0″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

For us, hospitality, the quality of the products, good experiences, as well as peace and nature, are the central criteria. We are constantly looking for new hosts, and our ambassadors help with this process. However, it is most often the potential hosts who contact us to become part of the Pintrip network, not the other way around.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can I reserve a spot in advance? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.27.4″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

In general, Pintrip works on a \u201cfirst come, first served\u201d<\/strong> basis \u2013 there is no guarantee of a spot. If a host requests prior contact, you may call them no earlier than 24 hours before arrival.<\/p>\n

From April 1, 2026, however, you can reserve a spot directly in the app with selected hosts up to 2 days before arrival. This option is indicated in the respective host profile.<\/strong><\/p>\n

If the spot is already occupied, we recommend choosing an alternative host nearby \u2013 there are often several Pintrip hosts in the area.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”All parking spots are occupied at a host. What should I do now? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.27.4″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

In this case, you will need to look for an alternative accommodation. There is often another Pintrip host nearby.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What should I do if I can\u2019t reach the host? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.25.0″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

If prior contact is required and you cannot reach the hosts, please do not visit the host. There could be various reasons why the host did not answer the phone. Most hosts will call you back if they missed your call.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can grey and black water be emptied at the hosts? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.25.0″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

Some hosts offer this service for a fee. Alternatively, you can use the free dumping stations provided by the Danish Road Directorate, which are listed at the back of the Pintrip guide or on the Pintrip App.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Are there benefits to being a member? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.27.4″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

Yes, as a Pintrip member, you gain access to exclusive member benefits. You can find an overview of the current benefits here<\/a>. We add new member benefits from time to time.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”It is possible to review the hosts? ” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.27.4″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

From 01.04.2026<\/strong>, you will have the opportunity to leave a short review of your experience with the host. The review is only visible to us, but at the end of the season we share the feedback with the hosts. We greatly appreciate your input.<\/p>\n

In the Facebook group Pintripper<\/strong><\/a>, you can also share your Pintrip experiences with other members.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Microcamping with Pintrip” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#40614d” open_icon_color=”#40614d” _builder_version=”4.27.4″ title_level=”h4″ title_font=”Poppins|600|||||||” title_line_height=”1.6em” body_font=”||||||||” body_font_size=”14px” body_line_height=”1.4em” custom_margin=”||0px” custom_padding=”30px|0px|30px|0px|true|true” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(217,217,217,0.4)” border_width_bottom=”2px” global_colors_info=”{}”]<\/p>\n

Microcamping has become a popular way to travel and many people ask if it’s allowed with Pintrip. The answer is yes – as long as you follow the guidelines and golden rules, you are welcome to microcamp with Pintrip hosts.<\/p>\n

It’s important that you only stay with hosts with toilet facilities (for a fee) and don’t engage in camping-like behavior and claim the space around your car as your \u201cprivate space\u201d. Most hosts will allow you to set up a table and chairs (remember to ask for permission) as long as you pack them away when you go to sleep.\u00a0<\/p>\n

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