PICTOGRAMS

The icons indicate the facilities offered by the host.

The concept was originally designed for motorhomes, so all hosts accept this type of vehicle. If you’re traveling with a caravan or rooftop tent, be sure the host welcomes these types as well. We’ve added icons for both options, so you can either use the search function or check on the individual host’s page.

Please note that all facilities on site are optional offers, and payment must be expected and settled individually at each location.

Must be contacted before arrival

This icon means that the host MUST be contacted before arrival. You can contact the host no earlier than the day before arrival. If there is no icon, it means the host has chosen not to be contacted before arrival, and you can simply announce your arrival when you get there.

Rooftop tent allowed

This icon means that you are welcome with a rooftop tent. If you do not have a toilet with you, it is important to also choose a host who offers 24/7 access to a toilet.

Caravan allowed

This icon means that you are welcome with your caravan.

Number of pitches

This icon shows how many Pintrip pitches the host offers. Only park in marked pitches unless otherwise agreed with the host.

Dogs welcome

This icon means that your dog is welcome, as long as you keep it on a short leash, unless otherwise agreed with the host.

Dogs NOT welcome

This icon means that your dog is NOT welcome, even if it stays only in your vehicle during your stay.

Toilet 24-7 on request

This icon means that there is toilet access 24/7. If you do not have a toilet in your vehicle, it is very important that you always ensure the host has this icon on their page.

Power on request

This icon means that the host offers electricity. Please agree with the host before connecting and settle any payment if necessary.

Fresh water on request

This icon means that the host offers water refills. Please agree with the host before taking water and settle any payment if necessary.

Bath on request

This icon means that the host offers a shower. Please agree with the host before using the facilities and settle any payment if necessary.

Waste disposal on request

This icon means that the host offers waste disposal. Please agree with the host before disposing of your waste, as waste sorting may vary from place to place.

Wi-Fi on request

This icon means that the host offers Wi-Fi connection. Please agree with the host before connecting and settle any payments if necessary.

Above 10 meters

This icon means that the host accepts vehicles over 10 meters. If you are traveling with a caravan, it refers to the length of the caravan.

Over 3,5 tons

This icon means that the host accepts vehicles that weigh over 3.5 tons.

Locally produces goods

This icon means that the host offers locally produced goods, often specialties that are unique to that particular host.

Organic goods

This icon means that the host offers organic products.

Meals 

This icon means that the host offers catering. Check the host’s page to see if meals need to be ordered in advance.

Frequently asked questions

How long is the membership valid for?

Your membership is valid for 365 days from the purchase date. By choosing a subscription, your membership will automatically renew, ensuring you always travel with a valid membership while also supporting the Pintrip concept.

How many pitches do the hosts offer?

Each host offers 1-3 pitches.

Can I stay more than 24 hours at each host?

No, the Pintrip concept allows travelers to stay only for a single night at each host. This still allows you enough time to get to know the host and the location, while also giving other travelers the opportunity to benefit from the Pintrip concept.

Do the hosts accept vehicles other than motorhomes?

Yes, more than 80% of the hosts also accept rooftop tents, and approximately 45% of the hosts also accept caravans. If you are traveling in a vehicle without a toilet, you can stay overnight at around 80 Pintrip hosts that offer access to toilet facilities around the clock.

What facilities can I expect from the hosts?

Many hosts offer facilities such as power, water, toilet, shower, and similar amenities. They often charge a small fee for their facilities. Please be courteous and ask for permission, as well as clarify all conditions, before using the facilities.

Is the concept available in other countries?

Yes, the concept originated in France more than 30 years ago with France Passion. In total, 10 European countries offer the concept. For more information, visit www.fefi.eu

Do all hosts need to be contacted by phone before arrival?

No, about 30% of the hosts prefer phone contact, which is clearly indicated with a red phone icon. The remaining hosts do not require phone contact before arrival, so you can simply show up.

May I bring dogs?

Dogs are welcome at more than 90% of the hosts, and keeping the dog on a short leash is always required. Pay attention to the dog icon, especially the red one, which indicates the few places dogs are not allowed.

What criteria are emphasized when selecting hosts?

For us, hospitality, the quality of the products, good experiences, as well as peace and nature, are the central criteria. We are constantly looking for new hosts, and our ambassadors help with this process. However, it is most often the potential hosts who contact us to become part of the Pintrip network, not the other way around.

Can I reserve a spot in advance?

No, with the Pintrip concept, it is not possible to reserve a spot in advance. For hosts that require prior contact, you can reach out to them no earlier than 24 hours before your arrival. The Pintrip concept operates on a first-come, first-served basis. For example, if you are the fourth quest at a host who only has three spots available, you will need to find an alternative accommodation. There is often another Pintrip host nearby.

All parking spots are occupied at a host. What should I do now?

In this case, you will need to look for an alternative accommodation. There is often another Pintrip host nearby.

What should I do if I can’t reach the host?

If prior contact is required and you cannot reach the hosts, please do not visit the host. There could be various reasons why the host did not answer the phone. Most hosts will call you back if they missed your call.

Can grey and black water be emptied at the hosts?

Some hosts offer this service for a fee. Alternatively, you can use the free dumping stations provided by the Danish Road Directorate, which are listed at the back of the Pintrip guide or on the Pintrip App.

Are there benefits to being a member?

Yes, as a Pintrip member, you gain access to exclusive member benefits. You can find an overview of the current benefits here. We add new member benefits from time to time.

It is possible to review the hosts?

When you register your visit with the host, you have the opportunity to leave a review of your experience. The review is only visible to us, but at the end of the season, we send the reviews to the hosts. We greatly appreciate your feedback. In the Facebook group Pintripper, you can also share your Pintrip experience with other members.

 

App

How much does the Pintrip app cost?

When you purchase a digital membership for 52,90 Euro (39,90 Euro in subsequent years if you choose a subscription), you will receive your membership number via email, which also allows you to download the Pintrip app on up to 2 devices.

Does the app work when I don’t have any internet connection?

Yes, Pintrip app also works offline. But it requires an internet connection when you have to activate the membership and install updates.

Do you have to install the updates?

We update the app regularly to improve and optimize the user experience. Therefore, it is important that you always install new updates.

I would like to have more functions in the app. Is that planned?

Yes, we are constantly developing the app.

It is possible to purchase the Pintrip app with a subscription?

Yes, you can purchase a digital membership with a subscription. By choosing a subscription, you can automatically save on your membership for the following season. The first year costs 52,90 Euro, and subsequent years are 39,90 Euro. The subscription renews automatically and can be canceled at any time.

Why can I not install the app?

Please control the phone’s operating system. If your phone’s operating system does not live up to our technical requirements, then you cannot install the app. Our requirements are Android version 9 and iOS version 13 as a minimum, older versions are not supported.

What should I do if I lose my phone and want to install the app on my new phone?

Then you must write an email to us at support@pintrip.eu with your information including membership number, we will then reset your membership number, so you can sign in on a new device.

Is there support by telephone to the app?

No, sadly we cannot offer any support to the app over the telephone. If you have any problems with the app, you have to contact support@pintrip.eu. Send your membership number, phone model, version of your phone’s operating system, first name and last name, number plate, e-mail and phone number. Then we will help you as soon as possible. 

How many devices can I install the Pintrip app on?

Each membership allow installation on up to 2 devices.

I keep getting error messages, when I use the app. What should I do?

Please contact us on support@pintrip.eu and we will help you as soon as possible. Remember to write your membership number, your phone’s model, the version of your phone’s operating system, first name and last name, license number, e-mail and phone number. 

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